The QFD method has been developed in Japan and is a very helpful instrument at the beginning of the development work. It helps to analyze and evaluate the customers requirements for new products systematically. Based on this you can establish a correlation between the quality of the solution and the customers wishes and also to the competitors solutions.

During this process the so called “House of Quality” will be established. With the first step the customers voice will be analyzed (What do our customers want?). During the second step adequate solutions will be developed (How can we support these requirements?).

After that these solutions will be evaluated (How much can we achieve?) and could be compared with competitive solutions (Why are be better?). If the result does not meet the expectation we can restart the process with new conditions.

Especially the comparision with the competition produces the necessary information for a proper introduction of new developed products.

The employees of InnoTech have more than 20 years experience in using this method.